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The following privacy notices apply to the use of our website and inform you, as a data subject within the meaning of data protection law and as a user of this website, about the processing of personal data. Personal data are individual details about personal or factual circumstances of an identified or identifiable natural person.
Who are we?
The controller within the meaning of data protection law is:
General – Cookies
We use cookies on our website. Cookies are small (text) files that are created and stored on your end device (e.g. smartphone, notebook, tablet, PC). Most cookies are so-called 'session cookies' that are deleted after the end of the visit. In individual cases, however, these cookies provide information in order to automatically recognize the user. By means of a so-called cookie ID, websites and servers can be assigned to the specific internet browser in which the cookie was stored. Cookies serve to improve the user-friendliness of our website and to enable a technically error-free and optimized condition of our website. If you do not agree with the use of cookies, you have the option to restrict or completely disable their use in your browser settings. In the event of restriction or deactivation, the use of this website may be limited. The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR, insofar as the cookies are technically necessary to provide our services. Our legitimate interest follows from the above-mentioned purposes of data collection. If we use cookies that are not technically necessary, this is done only on the basis of your express consent. Some of the cookies are deleted as soon as you close your browser (transient cookies). Other cookies (persistent cookies) remain on your end device and enable us to recognize your browser. These cookies are automatically deleted after a predefined period.
Which access data do we collect?
When you visit our website, we collect the following data for technical reasons about each access to the service:
Data security (SSL/TLS)
During visits to this website, the SSL procedure (Secure Socket Layer) is used in conjunction with the highest encryption level supported by the user's browser. This is usually a 256-bit encryption. If the browser used by the user does not support 256-bit encryption, 128-bit v3 technology is used instead. You can recognize the encrypted transmission of a page of this website by the key or lock symbol in the browser's status bar. In addition to SSL encryption, technical and organizational security measures are used to protect the data against accidental or intentional manipulation, loss, destruction, or unauthorized access by third parties. These security measures are continuously improved in line with technological developments.
Contact
You have the option to contact us via various communication channels such as email, telephone, or post. In the event of contact, we store your data for the purpose of processing the request. Data will not be passed on to third parties. The processing of personal data is carried out in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. The legitimate interest here lies in the processing of your request. If your contact is aimed at the conclusion of a contract, the legal basis for data processing is Art. 6 para. 1 sentence 1 lit. b GDPR. We delete these data as soon as your request has been finally clarified and provided that no statutory retention obligations oppose deletion and the processing of the data cannot be based on another legal basis.
Live chat and video conference
Users have the option to contact us via WhatsApp. This is a service provided by WhatsApp Inc., 1601 Willow Road, Menlo Park, California 94025, USA. The service can be recognized by the WhatsApp symbol. When the user accesses the service, a direct connection to the servers of WhatsApp is established.
Reviews
Reviews help us to continuously improve our products and services. We would therefore be pleased if you would provide us with appropriate feedback. If you have given us your express consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we will use your email address to send you a review reminder by email.
Marketing, analysis and tracking
We use web tracking, web analysis or other marketing services. These are services that enable an analysis of the use of our website. We use these data to improve the website and to make our services more interesting for you. The legal basis for the use of web analysis tools and the associated data processing is Art. 6 para. 1 sentence 1 lit. a GDPR. Processing is carried out exclusively on the basis of the consent you have given.
Google Analytics 4 (GA4)
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses so-called cookies. These are text files that are stored on the user's computer and enable an analysis of the use of the website by the user. The information generated by the cookie about the use of this website (including the IP address) is transmitted to a Google server in the USA and stored there.
Social networks
We maintain online presences on social networks and platforms, such as Facebook fan pages on the Facebook platform. The online presence is technically provided by a service provider, the social network or the platform itself – hereinafter referred to as the platform. The platform may process personal data itself, such as your IP address.
Your rights as a data subject
As a data subject, you have various rights regarding your personal data.